Journeys in Transformation - Using chatbot data to turn your analytics vision into reality

Giving employees the insight they need, when they need it, is a common vision for analytics in the enterprise. To uncover what they need, examining chatbot data is a great place to start. Amaresh Tripathy, Genpact's Global Analytics Business Leader, joined by Francesco Rulli, CEO of Querlo and AI Solutions Partner at Forbes, explain.

To learn more about our journeys in analytics, watch the previous episodes Exploring the connection between chatbots and analytics and Transforming customer experience with an AI-powered Michelangelo or explore other podcasts from the Journeys in Transformation series.