AI 360: hold, fold, or double down?

AI offers unrivalled opportunities for business growth. It also helps companies understand rapidly changing customer behavior, better pinpoint risk, and make more confident decisions during the most uncertain times.

With pressure on cash flow and cost, some organizations may be reviewing their AI initiatives, deciding where to hold, fold, or double down.

AI 360 – our third AI study – offers insights on how to prioritize or pause projects alongside views from 500 senior executives, and 4,000 workers and consumers so you can succeed with AI.

Our findings reveal that customer experience is the key AI benefit, but most workers are still waiting to be reskilled. And if companies can address bias, consumers will reward them.

Download the full report, and see the press release and infographics.